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Terms & Conditions

Last updated: January 2026

1. Services

Shambho, with its product Simplagents, provides a platform to design, deploy, and manage AI agents. Services may evolve over time to improve functionality and performance.

2. Customer Responsibilities

You agree to use the platform lawfully, ensure you have rights to all uploaded data, comply with applicable data protection laws, and avoid prohibited or harmful activities. You are responsible for outputs generated using your configurations.

3. Data Ownership & Processing

You retain ownership of all customer data. Simplagents acts as a data processor and processes data only per customer instructions. Data is deleted within 30 days of termination.

4. Security & Compliance

Simplagents maintains controls aligned with SOC 2 principles. While certification may be ongoing, systems are designed to meet audit-grade security standards.

5. Confidentiality

Both parties agree to keep non-public business, technical, and customer information confidential.

6. Service Availability

Services are provided "as is" and "as available". We do not guarantee uninterrupted availability but take reasonable steps to ensure reliability.

7. Limitation of Liability

To the maximum extent permitted by law, Simplagents is not liable for indirect, incidental, or consequential damages.

8. Termination

Either party may terminate usage at any time. Upon termination, customer data will be deleted within 30 days unless legally required otherwise.

9. Governing Law

These terms are governed by applicable laws of our operating jurisdiction.

10. Contact

For legal questions or concerns, contact us at:

legal@shambho.ai